

Our goal is to give you the answers to fix the most common issues Outlook users face. This article will cover how to fix Outlook issues that plague the everyday user in 2023. There’s no shortage of Microsoft Outlook problems, but not all hope is lost.

Not to mention, try explaining what happened to Hotmail, MSN, and Windows Live email accounts. Whether it’s Outlook won’t open, it’s not receiving emails, password prompt issues, or the authenticator app is not working, we know that users are annoyed having to research and re-program this email client. There’s about a dozen things on your to-do list, yet most of them you can’t get to because your Outlook email is giving you trouble. The following screen invites you to enter an alternative email address (or create a new account) for Microsoft to send a security code - and eventually unlock your account with a new password.We can practically feel your frustration through the screen. If none of the listed ways will work to verify your identity, select the button next to “I don’t have any of these” and click the Next button.

A text message to a smartphone, or voice call to a mobile or landline phone listed in your account settings are other options, as is getting a security code from an authentication app like Google Authenticator or Microsoft Authenticator for Android, iOS or Windows Phone. You can have a security code sent to a backup email address - one you may have provided in your Hotmail settings at one point when setting up two-step verification to protect your account. The screen that follows offers several ways for you to prove your identity to regain control of the Hotmail account. On the second screen, enter the address of the Hotmail account you are trying to recover, and then follow the instructions for entering the characters displayed on the screen those are there to thwart software bots hacking around the web.
